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Can not log in using PC at work
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MGadAllah



Joined: 26 Mar 2008
Posts: 39

Can not log in using PC at workPosted: Thu Apr 24, 2008 5:24 pm    Post subject: Re: Can not log in using PC at work

Thanks for your reply mate ... I will try the settings tonight and hope it works when I go to work.
Best Regards.
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MGadAllah



Joined: 26 Mar 2008
Posts: 39

Can not log in using PC at workPosted: Wed Apr 30, 2008 8:11 am    Post subject: Re: Can not log in using PC at work

I am afraid nothing changed and the issue still the exist.
Any thing else I can try!?
Thanks Very Happy
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SeO
Administrateur - Site Admin
Administrateur - Site Admin


Joined: 15 Mar 2006
Posts: 3137

Can not log in using PC at workPosted: Wed Apr 30, 2008 9:53 am    Post subject: Re: Can not log in using PC at work

Well, it's most likely the proxy to cause trouble here, we need to find out more about it, is it using a single ip or several, is it transmitting the User Agent etc ...

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MGadAllah



Joined: 26 Mar 2008
Posts: 39

Can not log in using PC at workPosted: Wed Apr 30, 2008 10:44 am    Post subject: Re: Can not log in using PC at work

Each work station has a single IP. and I can login using my profile (username - password) at any work station on the network.
I am really do wish to solve this issue my friend.
Thanks Very Happy
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SeO
Administrateur - Site Admin
Administrateur - Site Admin


Joined: 15 Mar 2006
Posts: 3137

Can not log in using PC at workPosted: Wed Apr 30, 2008 11:26 am    Post subject: Re: Can not log in using PC at work

MGadAllah wrote:
I can login using my profile (username - password) at any work station on the network.
Thanks Very Happy


Are you saying it's working or ?

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MGadAllah



Joined: 26 Mar 2008
Posts: 39

Can not log in using PC at workPosted: Wed Apr 30, 2008 11:38 am    Post subject: Re: Can not log in using PC at work

I am sorry to do not make myself clear buddy Embarassed
It is still not working, but I mean I can use my profile at any workstation on my work (like go to another department and log-in using my profile).
by the way, I've tried this by go to another department and use another workstation with a different IP, and also the problem was still exist.
I hope that I make it a little bit more clear.
Thanks Very Happy
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SeO
Administrateur - Site Admin
Administrateur - Site Admin


Joined: 15 Mar 2006
Posts: 3137

Can not log in using PC at workPosted: Wed Apr 30, 2008 11:42 am    Post subject: Re: Can not log in using PC at work

Sorry, I still do not get it, how can you log-in if your problem is that you cannot :

Quote:
I can use my profile at any workstation on my work (like go to another department and log-in using my profile).


Quote:
I've found that I can not log in at all using the computer at work

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MGadAllah



Joined: 26 Mar 2008
Posts: 39

Can not log in using PC at workPosted: Wed Apr 30, 2008 11:53 am    Post subject: Re: Can not log in using PC at work

My fault all over again. Please let me rephrase my last two posts.
I have an account with a username and a password for my work network, and this account or this profile I can use it to log-in at any workstation or using any computer in the work network, and this is from my department or from any other department.
Computer or workstations at my work network (each computer has a single ip).
So when I log-in to my computer at work using my profile I found that I am not able to access the forum, and this is applying when I use the computer at my department or any other department.
So my reply was regarding the network at my work
  • each computer has a single IP.
  • I can use any computer at work using my profile.
  • I am not able to access the forum from any work station at my work.

Thanks
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SeO
Administrateur - Site Admin
Administrateur - Site Admin


Joined: 15 Mar 2006
Posts: 3137

Can not log in using PC at workPosted: Wed Apr 30, 2008 12:04 pm    Post subject: Re: Can not log in using PC at work

Ok, got it, so this leads us to the first question, what is the proxy filtering at your work ?

Because it may use a different ip than the one from your local computer at work and as well, jump among several.
Other possible matter could be related to UA filtering as well as cookie denying.

So, you can try to deactivate Session IP validation and Validate browser in the security settings in acp, and better with the trick mentioned above to do it only for you, but try without as well, just in case.

If it does not work like this, you can try to deactivate Tie forms to guest sessions as well, but it's becoming less safe. Would be better for security if we could do this conditionally for you only, but since this option is used by guests, we'd need to do it for you work ip only, and would be able to if you do not use too many different public ip or dynamic ip at work.

Try this and we'll see how it goes. I suggest you install a test phpBB to perform all these tests, it's better not to open too many things on the live board before we find ways to make this possible for your account only and / or from your work ip. It's safer.

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MGadAllah



Joined: 26 Mar 2008
Posts: 39

Can not log in using PC at workPosted: Wed Apr 30, 2008 12:14 pm    Post subject: Re: Can not log in using PC at work

Really I am too much thankful for you and for the great support.
SeO wrote:
Ok, got it, so this leads us to the first question, what is the proxy filtering at your work ?
Because it may use a different ip than the one from your local computer at work and as well, jump among several.
Other possible matter could be related to UA filtering as well as cookie denying.
I am afraid that I do not know. Rolling Eyes
SeO wrote:

So, you can try to deactivate Session IP validation and Validate browser in the security settings in acp, and better with the trick mentioned above to do it only for you, but try without as well, just in case.

I did tried to do the exact settings as mentioned above but still do not work my friend.
SeO wrote:

If it does not work like this, you can try to deactivate Tie forms to guest sessions as well, but it's becoming less safe. Would be better for security if we could do this conditionally for you only, but since this option is used by guests, we'd need to do it for you work ip only, and would be able to if you do not use too many different public ip or dynamic ip at work.
Try this and we'll see how it goes. I suggest you install a test phpBB to perform all these tests, it's better not to open too many things on the live board before we find ways to make this possible for your account only and / or from your work ip. It's safer.
Ok, my IP at work is 10.40.200.57 and I will try the settings you mentioned as soon as I go to home.
Thanks and best regards.
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