by HB » Sun Apr 13, 2008 4:40 pm
Sorry, I don't know the specifics of your host, thus I cannot offer you specific advice.
Most webmasters upload the phpBB3 install themselves using FTP and the install process asks the important questions (e.g., where is the database, what is the name of your site, etc.). Some hosts try to make this "easier" by providing a preconfigured installation, which sounds like what you're describing. In that case you'll have to ask them for the specifics.
From the scant information you've provided, I assume this has nothing to do with phpBB-seo. If so, you may want to peruse phpbb.com's support forum, since this sort of question comes up on a daily basis... this site is geared towards those who already know how to install phpBB and want to optimize it further.
Dan Kehn